Water2AI does not collect, store, or process patient data or personally identifiable health information (PHI/PII) through this website. This platform is not a medical device and does not provide medical advice.
1. Who We Are
Water2AI Inc. is a Delaware C-Corporation operating a governance and certification platform for healthcare AI. Our registered platform is accessible at water2ai.com. For privacy-related questions, contact us at team@water2ai.com.
2. Information We Collect
We collect only the minimum information necessary to operate our services:
- Contact form submissions — name, email address, organization, and message when you contact us through the website
- Platform account information — name, email address, role, and organizational affiliation when you request access to the Water2AI platform
- Usage data — anonymized platform usage metrics (pages visited, features used) to improve service quality
- Communications — records of correspondence when you contact us by email
We do not collect payment information directly. We do not collect, process, or store patient health information, medical records, or any Protected Health Information (PHI) as defined under HIPAA.
3. How We Use Your Information
Information collected through this website is used solely to:
- Respond to inquiries and contact form submissions
- Process and manage platform access requests
- Send relevant updates about Water2AI services (with your consent)
- Improve the website and platform based on anonymized usage patterns
- Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.
4. Data Storage and Security
Contact form submissions are transmitted via Resend (resend.com) and delivered to our team email. We implement industry-standard security measures including encrypted transmission (SSL/TLS) and access controls. Our platform infrastructure is hosted on AWS and Hostinger, both of which maintain their own security certifications.
We retain contact and inquiry data for up to 24 months, after which it is securely deleted unless a longer retention period is required by law or by an active business relationship.
5. Cookies and Tracking
This website does not use tracking cookies, advertising cookies, or third-party analytics services. We do not use Google Analytics, Meta Pixel, or similar tracking technologies. Any session-level data used to operate the platform is deleted when you close your browser.
6. Third-Party Services
We use the following third-party services in the operation of this website and platform:
- Resend — email delivery for contact form submissions and transactional emails
- AWS (Amazon Web Services) — platform infrastructure and hosting
- Hostinger — website hosting
- Google Fonts — typography (loaded from Google's CDN)
Each third-party service operates under its own privacy policy. We encourage you to review them independently.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent to communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at team@water2ai.com. We will respond within 30 days.
8. Healthcare and Clinical Data
The Water2AI platform is designed to operate without collecting or storing patient data. Users of the platform are expressly prohibited from entering patient-identifiable information, medical records, or any Protected Health Information (PHI/PII) into the system. Any such data entered in violation of this policy is the sole responsibility of the user.
9. Children's Privacy
This website and platform are intended for use by healthcare professionals, researchers, and authorized organizations. We do not knowingly collect personal information from individuals under the age of 18.
10. International Users
Water2AI Inc. is incorporated in the United States. If you access our services from outside the US — including from the EU or UK — your information may be transferred to and processed in the United States. By using our services, you consent to this transfer. We take reasonable steps to ensure your data is treated in accordance with applicable data protection laws including GDPR.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted with a revised "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact
For any privacy-related questions, requests, or concerns:
Water2AI Inc.
Email: team@water2ai.com
Delaware C-Corporation